Virtual Shopping FAQs and support
Get answers to all your Virtual Shopping questions.
From questions about getting set up on the Store App to how to customize the look and feel of the shopper-facing Virtual Shopping experience, we've got you covered in out FAQs. ➡️
pageOn-site Chat FAQspageDashboard FAQspageStore App FAQsGet technical support.
We've put together troubleshooting guides looking at some of the most common issues you might face, in addition to advice on how to resolve these without the need for additional technical support. Check them out here:
pageTroubleshooting guidesIf you need help from our Virtual Shopping technical support team, please first take a look at the information we'll need from you to investigate the issue quickly and efficiently:
pageHow to submit a ticket for Virtual Shopping technical supportOnce you've gathered all the information needed, here you'll find details on how to get in touch:
pageContact Virtual Shopping supportLast updated