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Klarna Virtual Shopping Docs
Launch Virtual Shopping
Launch Virtual Shopping
  • Launch Virtual Shopping
    • Share key information
    • Implementation dependencies
      • Implement Tag and Tracking
      • Share Product Feed
      • Staging Site Access
    • Configure settings
    • Test the experience
    • Promote to production
    • Run final checks
    • Schedule launch and SLA times
  • Shopify launch
    • Get up and running
    • Access training and support
    • Shopify FAQs
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  • Onboarding & Training
  • Technical Support
  1. Shopify launch

Access training and support

PreviousGet up and runningNextShopify FAQs

Last updated 2 years ago

Onboarding & Training

Community Training Sessions

hosted by our Engagement team to review the functionality and features of the Store App and Onsite Chat.

In-app Training

When your team signs up for the Store App, they’ll be taken through the main features and practice chats to learn how Virtual Shopping works and feel familiar before they start connecting with online shoppers. This practice chat can be repeated in the app at any time if they need a refresher.

Technical Support

If you're experiencing technical issues, check out our FAQs and Support area, where you'll also be able to get in touch with our team if you can't find the answer you need.

Live training sessions
FAQs and support