Welcome to Virtual Shopping!

Whether you're considering partnering with Virtual Shopping to transform your customer's online shopping experience, or you're a seasoned Virtual Shopping retailer looking up how to customize the On-site Chat experience, we've put together these docs to give you all the information you need about Klarna Virtual Shopping.

Meet Virtual Shopping.

See Virtual Shopping in action.

Explore our docs.

Learn more about how Virtual Shopping works and get set up for success.

Get started

Check out how to implement Virtual Shopping seamlessly on your site.

Launch Virtual Shopping

Get technical details on implementing, testing, and extending Virtual Shopping.

Developer Docs

Customize the Virtual Shopping experience in Dashboard.

Settings Guide

Meet the Store App and learn about all the ways your team can connect with online shoppers.

Using the Store App

Find answers to all your questions and access technical support.

FAQs and support

Optimize the way your team uses Virtual Shopping for maximum impact.

Best practices