Klarna Virtual Shopping Docs
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Meet Virtual Shopping
Meet Virtual Shopping
  • Welcome to Virtual Shopping!
  • What is Virtual Shopping?
    • The Virtual Shopping platforms
  • Virtual Shopping Glossary
    • Our platforms
    • The anatomy of On-site Chat
    • When On-site Chat displays
    • Starting a chat
    • How chats are routed
    • During a chat
    • Chat management
    • Expert performance
    • Contacts
    • Integrations
    • Virtual Shopping Dashboard
    • Other functions and features
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On this page
  • Our platforms
  • The anatomy of On-site Chat
  • When On-site Chat displays
  • Starting a chat
  • How chats are routed
  • During a chat
  • Chat management
  • Expert performance
  • Contacts
  • Integrations
  • Virtual Shopping Dashboard
  • Other functions and features

Virtual Shopping Glossary

Your guide to speaking fluent Virtual Shopping…

Whether you're new to Virtual Shopping or want to find the right words to describe a feature or functionality to your team, it's all here in our glossary.

Along with brief definitions, we've included some details about how each works and impact the overall Virtual Shopping experience.

Our platforms

The anatomy of On-site Chat

When On-site Chat displays

Starting a chat

How chats are routed

During a chat

Chat management

Expert performance

Contacts

Integrations

Virtual Shopping Dashboard

Other functions and features

PreviousThe Virtual Shopping platformsNextOur platforms

Last updated 2 years ago