Get up and running

Just 7 simple steps to getting Virtual Shopping live!

(1) You’ll receive a Welcome Pack from the Klarna Virtual Shopping Team.

(2) Install Virtual Shopping via the Shopify app.

(3) Review the plan to get familiar with everything included and the cost after your free trial.

(4) Choose locations where you'd like to get started with Virtual Shopping. You’ll be able to edit and add to these later.

(5) Confirm billing. Klarna Virtual Shopping includes a 14-day free trial to get started. You will then be billed monthly through Shopify for the number of locations selected.

(6) Invite your teams to download the Klarna Store App and enable Klarna Virtual Shopping

(7) Go available to connect with customers. When you or your teams go available via the mobile app, Virtual Shopping will display to shoppers on your collection and product pages. When a shopper starts a conversation, they'll be routed to an available product expert.