The human touch

Virtual Shopping is about connecting humans with humans.

Virtual Shopping is all about making a personal connection with your customer. Don’t be afraid to mirror your customer’s tone of voice, and show your personality when chatting!

Taking the time to tailor your recommendations based on your customers’ preferences is key to boosting conversion. The features are designed to help you give the best possible experience to your customers, remember to make the most of them!

For example, when you send photos and videos, we see those customers are 31% more likely to convert and spend 46% more on average!

Here, we want to share some tips to help you get the most out of Virtual Shopping! Let’s go 🙌