Klarna Virtual Shopping Docs
Settings guideDeveloper docs
Best practices
Best practices
  • For Merchant HQ
    • Customizing the Virtual Shopping Experience
    • Embedding Virtual Shopping into day-to-day operations
    • Marketing guide
  • For Store Managers
    • Setting up your store team for success
    • Getting the most from the Dashboard
    • What makes a good chat?
    • Incentivizing your team
  • For Store Teams
    • The human touch
    • Our top 3 Virtual Shopping lIfe hacks…
    • Striking the right tone in your chats
    • Getting the most out of the Store App
    • Best practice FAQs
  • Video tutorials
    • Full Virtual Shopping Demo
    • Dashboard demo
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On this page
  • Setting up your store team for success
  • Getting the most from the Dashboard
  • What makes a good chat?
  • Incentivizing your team

For Store Managers

PreviousMarketing guideNextSetting up your store team for success

Last updated 2 years ago

Tips for introducing Virtual Shopping to your team and your ways of working.

An overview of all the information you’ll find in the Dashboard (and why you should be taking a look every day!).

We’ve learned a thing or two from all of our merchant partners about the perfect Virtual Shopping chat experience. Check out our top tips.

Our top tried-and-tested methods for driving Virtual Shopping adoption and performance.

Setting up your store team for success
Getting the most from the Dashboard
What makes a good chat?
Incentivizing your team