Klarna Virtual Shopping Docs
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Best practices
Best practices
  • For Merchant HQ
    • Customizing the Virtual Shopping Experience
    • Embedding Virtual Shopping into day-to-day operations
    • Marketing guide
  • For Store Managers
    • Setting up your store team for success
    • Getting the most from the Dashboard
    • What makes a good chat?
    • Incentivizing your team
  • For Store Teams
    • The human touch
    • Our top 3 Virtual Shopping lIfe hacks…
    • Striking the right tone in your chats
    • Getting the most out of the Store App
    • Best practice FAQs
  • Video tutorials
    • Full Virtual Shopping Demo
    • Dashboard demo
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On this page
  • The human touch
  • Our top 3 Virtual Shopping life hacks…
  • Striking the right tone in your chats
  • Getting the most out of the Store App
  • Best practice FAQs

For Store Teams

PreviousIncentivizing your teamNextThe human touch

Last updated 2 years ago

A reminder of what Virtual Shopping is all about; connecting humans with humans!

What's 3 the magic number for in the world of Virtual Shopping? Why are we talking about emotions? Check out our top tips to take your Virtual Shopping game to the next level.

What does the ideal chat look like? How can you get the right tone and voice when it comes to messaging shoppers? Let's take a look…

Tips on just about everything you can do in the Store App to help you create the perfect chat experiences for online shoppers.

What makes a good profile picture? What should you do if a customer is rude to you? Find the answers to these (and more) here.

The human touch
Our top 3 Virtual Shopping life hacks…
Getting the most out of the Store App
Best practice FAQs
Striking the right tone in your chats