Troubleshooting guides

To save you time when it comes to resolving problems, we've put together a list of common issues affecting the Store App, Dashboard, Sales Tracking, and Virtual Shopping more generally together with advice on how these issues can normally be resolved without the need to contact our technical support team.

Store App issuesDashboard issuesSales tracking issuesGeneral issues

Can't find what you're looking for? Check out our FAQs here:

On-site Chat FAQsDashboard FAQsStore App FAQs