Klarna Virtual Shopping Docs
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Settings guideDeveloper docs
Using the Store App
Using the Store App
  • Get set up
    • Download the Store App
    • Set up your profile
    • Practice Chat
  • Messaging and calls
    • How do shoppers start a chat?
    • Going available
    • Incoming chats
    • Left messages
    • Messaging shoppers
    • Video and audio calling
    • Finishing a chat
    • Saved Replies
    • Inviting customers in-store
    • Transferring a chat
    • Ratings and feedback
  • Contacts
  • Products catalog
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Messaging and calls

Let's take a look at the chat experience from start to end, including which features are available within chats.

How do shoppers start a chat?Going availableIncoming chatsLeft messagesMessaging shoppersVideo and audio callingFinishing a chatSaved RepliesInviting customers in-storeTransferring a chatRatings and feedback
PreviousPractice ChatNextHow do shoppers start a chat?

Last updated 2 years ago