Klarna Virtual Shopping Docs
search
Ctrlk
Settings guideDeveloper docs
  • Get set upchevron-right
  • Messaging and callschevron-right
    • How do shoppers start a chat?
    • Going available
    • Incoming chats
    • Left messages
    • Messaging shoppers
    • Video and audio calling
    • Finishing a chat
    • Saved Replies
    • Inviting customers in-store
    • Transferring a chat
    • Ratings and feedback
  • Contacts
  • Products catalog
gitbookPowered by GitBook
block-quoteOn this pagechevron-down

Messaging and calls

Let's take a look at the chat experience from start to end, including which features are available within chats.

How do shoppers start a chat?chevron-rightGoing availablechevron-rightIncoming chatschevron-rightLeft messageschevron-rightMessaging shopperschevron-rightVideo and audio callingchevron-rightFinishing a chatchevron-rightSaved Replieschevron-rightInviting customers in-storechevron-rightTransferring a chatchevron-rightRatings and feedbackchevron-right
PreviousPractice Chatchevron-leftNextHow do shoppers start a chat?chevron-right

Last updated 2 years ago