Marketing guide
How to educate your customers and incorporate Virtual Shopping into your messaging.
Educating shoppers about Virtual Shopping
Increasing online awareness of Virtual Shopping will ensure customers understand the value proposition and service available to them, thus improving the quality of chats initiated.
Check out these examples from Virtual Shopping retailers for inspiration.
Landing Pages
Expand on your value proposition.
Banners
Increase entry points to starting a chat and engaging with an expert.
Social
Harness your online following.
Email
Tap into your loyal customer network.
Landing pages
A dedicated landing page is a great way to expand on the value proposition of Virtual Shopping and address FAQs. It also serves as a great place to direct customers to via marketing channels.
A seamless breakdown of how the Virtual Shopping chat widget works, guarantees a more interactive in-chat experience.
https://drive.google.com/file/d/1uiIzSf8fJe3hk3q2lAPBLpkgbGV7Pf-Q/edit
Site banners
Create additional entry points to Virtual Shopping by leveraging site banners on key URLs to increase customer engagement.
Call to action buttons
Through a simple event listener, a site banner can trigger the widget to expand. More information is included in our documentation.
Social Media
Harness the power of your online following to promote Virtual Shopping. Utilize the swipe-up Instagram story feature to bring customers directly to your site or dedicate a post to introduce the experience.
https://drive.google.com/file/d/1o_QroWQfQaPbgMUMMF-cPBI2Wj5R5wIM/edit
https://drive.google.com/file/d/1s6yTKyHPp0n28oVEhNXBlmX5Ayt-GTib/edit
Email marketing
Incorporate Virtual Shopping into your email marketing calendar to further tap into your loyal customer network.
Further examples
Landing Pages & Banners
Social Media
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