Klarna Virtual Shopping Docs
Settings guideDeveloper docs
Using the Store App
Using the Store App
  • Get set up
    • Download the Store App
    • Set up your profile
    • Practice Chat
  • Messaging and calls
    • How do shoppers start a chat?
    • Going available
    • Incoming chats
    • Left messages
    • Messaging shoppers
    • Video and audio calling
    • Finishing a chat
    • Saved Replies
    • Inviting customers in-store
    • Transferring a chat
    • Ratings and feedback
  • Contacts
  • Products catalog
Powered by GitBook
On this page
  • Create Account
  • Enter your Invite Code
  • Enter your email address and create a password
  • Enter your name
  • Choose your languages
  • Set your location
  • Add your profile photo
  1. Get set up

Set up your profile

Create Account

Creating an account takes only a few minutes.

💡 Tip: Make sure you turn on push notifications! The Store App will send you notifications when shoppers start chats or your contacts message you.

Enter your Invite Code

Your invite code should be provided to you by your manager. It is a 6-character code that's unique to your company.

Enter your email address and create a password

Your email address and password are what you'll use to access Virtual Shopping.

Enter your name

Online customers will only ever see your first name.

Choose your languages

Shoppers will be able to see the languages you speak.

Set your location

Your profile will be tied to your store location.

Add your profile photo

Make sure to use a clear, professional headshot with a neutral background. This is important for your shopper to know who they're speaking to and instantly feel comfortable chatting with you!

You can always change this photo later if needed!

PreviousDownload the Store AppNextPractice Chat

Last updated 2 years ago