Getting the most from the Dashboard

Using the Dashboard

The Dashboard is your one-stop shop for managing performance and the virtual shopping experience.

You can:

• Monitor analytics.

• Track KPIs, expert usage, and performance trends.

• Export chat transcripts.

• Manage your team and their Store App accounts.

• Approve pending team members, and deactivate inactive experts.

• Manage your stores.

• Update, add, and change stores and store hours.

• Update and amend settings.

Checking the Dashboard daily will ensure you are kept up to speed with your team’s progress and help you work towards weekly targets.

A few tips for you…

🚀 Conversion seems lower than usual? - Check Feature usage.

🚀 Claim rate dropped below 80%? - Ensure each team member is scheduled to ‘go available’ every hour of every day.

🚀 Feature Usage dropped? Help drive confidence by hosting a mini morning store brief and showing them how easy it is to shoot content! (It’s easier than typing a product description and far more effective…)