Klarna Virtual Shopping Docs
Settings guideDeveloper docs
Get started
Get started
  • Store Teams | Getting Started
    • Download the Store App
    • Take a tour of the Store App
    • How to chat with online shoppers
    • How do your shoppers experience Virtual Shopping?
  • Store Managers | Getting Started
    • Why Virtual Shopping?
    • Onboarding your teams
    • Using the Dashboard
    • Online sales attribution
  • Merchant HQ | Getting Started
    • Why Virtual Shopping?
    • Get operationally ready for Virtual Shopping
    • Get HQ ready.
    • Get Store Managers ready.
    • Get Store Teams ready.
    • Get your website ready.
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  • Welcome to Virtual Shopping!
  • (1) Why Virtual Shopping?
  • (2) Get operationally ready for Virtual Shopping.
  • (3) Get HQ ready.
  • (4) Get Store Managers ready.
  • (5) Get Store Teams ready.
  • (6) Get your website ready.

Merchant HQ | Getting Started

PreviousOnline sales attributionNextWhy Virtual Shopping?

Last updated 2 years ago

Welcome to Virtual Shopping!

Here, we'll outline the steps required to get you operationally ready for Virtual Shopping and ensure a seamless integration. We'll take a look at considerations across your team, and finally what you'll need to consider when it comes to the shopper-facing side of your new Virtual Shopping experience.

We recommend reading through the sections in order, discussing questions with your team and formalizing your thoughts and responses to questions into an action plan.

(1) Why Virtual Shopping?
(2) Get operationally ready for Virtual Shopping.
(3) Get HQ ready.
(4) Get Store Managers ready.
(5) Get Store Teams ready.
(6) Get your website ready.