What happens if my battery runs out during a chat?
Always make sure that your battery has at least 25% charge before going available or starting a chat to avoid running out of battery during a chat. If you do run out of battery during a chat session, once you plugin or recharge your battery, you'll be able to resume chatting with your customer; you won't have been disconnected. If the process has taken a while, make sure you apologise to your customer and then continue helping them with their query.
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