Settings Guide
  • Configure the Virtual Shopping experience in Dashboard
  • On-site chat
    • On-site Chat overview
    • Supported languages
    • Custom theme
    • Photo and video sending
    • Privacy policy URL
    • Terms and conditions URL
    • Customer service URL
    • Customize text
    • Manage where On-site Chat displays
  • Store App
    • Store App overview
    • Employee ID
    • Saved Replies
    • Simultaneous Chat
      • How Simultaneous Chat works
      • Frequently asked questions
  • Management Tools
    • Manage Stores Index
  • Account
    • Account overview
    • Product Feed
    • Currency
    • Time zone
    • Contacts
    • Team availability
    • Out of operating hours
    • Left Message SMS sender ID
    • Left Message expired URL
    • Department settings
    • Adding a new department
    • Zendesk integration
      • How shoppers start a Zendesk chat
      • User journey example
      • Activating your Zendesk integration
      • Added features overview
      • Frequently Asked Questions
    • Messenger Integration
      • How shoppers start chats
      • Activating your integration
      • Frequently asked questions
  • Notifications
    • Manage Team email notifications
    • How to set up Manage Team email notifications
    • Frequently asked questions
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  1. On-site chat

Terms and conditions URL

PreviousPrivacy policy URLNextCustomer service URL

Last updated 2 years ago

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Linking shoppers to T&Cs

Here, you can set to which URL shoppers will be directed if they click the Terms & Conditions link in the On-site Chat plugin. This is displayed to shoppers at the beginning of a chat.

Simply copy and paste the URL for your Privacy Policy into the text field.

In many cases, we recommend using the Terms & Conditions configuration but this setting is optional. To learn more about this setting please contact your Customer Success Manager.

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