Out of operating hours

Setting Virtual Shopping to appear based on operating hours 🕗

Here you can set whether the On-site Chat plugin will always appear or only when your teams are online.

By allowing shoppers to leave a message at any time, the plugin will show when your teams are busy and when they are offline outside of operating hours.

This will apply even if you've selected to only show the plugin when your teams are available in the previous setting.

We recommend letting shoppers leave a message when your teams are busy or not working so that your shoppers always have a way to get in touch. If you need help working out the best setting for you, please speak with your Customer Success Manager.