Manage Stores Index

Easily update and Manage Store Settings 🛍

The Manage Stores Index lets Store Managers and Head Office users see the basic details and status of their stores in one location. This page is also the starting point for creating new store locations on Virtual Shopping, and for editing any existing store locations.

Here, you can see each of your stores, complete with basic information including stores' current status (open or closed), the timezone they're in, and the latitude and longitude of their physical location.

To quickly see a store's opening hours, you can hover over the current status under the store name.

The tool will only work for users with the right level of access permissions. Currently, all users with Manage Team permissions also have access to Manage Stores.

To request changes to permissions for Dashboard users, contact your Virtual Shopping account manager.

Manage Stores Index FAQ

What’s the difference between store name and public name?

The public name is the name that customers will see for your store. “Store Name” or “Internal Name” is the name that your in-store experts will see when they see store details in the app.

How quickly do updates to store settings updates go live?

Store settings updates should be present within the Store App and On-site Chat within 5 minutes of changing the settings in the Dashboard.

Who can use this feature?

This feature will initially be made available to all users with Manage Team permissions. Any other individual with Dashboard access can be given Manage Stores if requested.

Can I add new user permissions?

To have new Manage Stores users added to your account, please speak with Support or your PST.

I am unfamiliar with these time zones. How do I find the right timezone for each store?

When creating a store, your store’s timezone will be applied automatically. You simply need to enter your store’s address on the Create Store page, and then select the matching address that appears in the dropdown below. Once that’s done, your timezone will be set based on the Google Places API.