Adding a new department
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You can set up new departments in Virtual Shopping to route shoppers to different store teams.
The department creation flow is found under Department Settings.
To create a new department:
Select 'Add Department' at the bottom of the Department Settings page.
Use the text input modal to enter a department name.
Fill in the drop-down format and select an appropriate Product Feed for the department in question.
Select 'Finish'.
Because this process can have implications for your data, the team, and the shopper experience, we recommend you go through this process with your Customer Success Manager.
