Frequently asked questions

How can I sign up for Manage Team email notifications?

From the right-hand side of the Manage Team section of your Dashboard you will see a bell icon. Click the bell icon to display a ‘Manage Notifications’ modal window. From this window, you can search for Dashboard users with Manage Team access to sign them up for email notifications.

How frequently will I be sent Manage Team email notifications?

Once signed up for email notifications you will receive one email every 48 hours if there are pending product experts that require approval for the Virtual Shopping Store App. If there are no product experts pending approval, no email notifications will be sent.

Email notifications will be sent at 10:00 UTC.

What information will email notifications contain?

Email notifications will indicate how many product experts are pending approval. A link from the email received will take the user straight to the ‘Manage Team’ section of the Dashboard so any product experts can be approved to use the Virtual Shopping Store App.

Can I sign anyone up for Manage Team email notifications?

You will only be able to sign up users with a Dashboard account that already have access to the Manage Team section of the Dashboard.

All emails sent will come from the email address: [e-mail]

How do I unsubscribe from Manage Team email notifications?

You can click on the unsubscribe link from any email notification you receive to stop receiving further email notifications.

Will a Dashboard user still receive notifications if their account has been deactivated?

No, if a Dashboard user’s account is deactivated, we automatically remove them from the subscription list for email notifications.

Am I able to change how frequently I receive email notifications?

No, currently all email notifications will be sent at 10:00 UTC.